Data Processing Agreement

1. Introduction

This Data Processing Agreement ("Agreement") forms part of the contract for services between you ("Data Subject") and Parlez-Vous Français ("Data Controller," "we," "our," or "us") in relation to your use of our website at parlezvousfrancaispin.online and our language course services.

By providing your personal data to us and by checking the data processing consent box at registration, you agree to the terms set out in this Agreement regarding our collection, processing, and storage of your personal data.

2. Definitions

For the purposes of this Agreement, the following terms shall have the following meanings:

• Personal Data: Any information relating to an identified or identifiable natural person who can be identified, directly or indirectly, by reference to an identifier such as a name, identification number, location data, or online identifier.
• Processing: Any operation or set of operations performed on personal data, including collection, recording, organization, structuring, storage, adaptation, retrieval, consultation, use, disclosure, dissemination, restriction, erasure, or destruction.
• Data Controller: The entity that determines the purposes and means of processing personal data (in this case, Parlez-Vous Français).
• Data Subject: The individual to whom the personal data relates (in this case, you, the user of our services).
• Data Processor: A third party that processes personal data on behalf of the Data Controller.

3. Data We Collect and Process

We collect and process the following categories of personal data:

3.1 Registration and Course Enrollment Data

• Full name
• Contact information (email address, phone number, postal address)
• Date of birth
• Nationality
• Educational background
• Language proficiency level
• Payment information

3.2 Course Performance Data

• Attendance records
• Assessment results and grades
• Course progress and completion status
• Teacher feedback and evaluations

3.3 Website Usage Data

• IP address
• Browser type and version
• Operating system
• Pages visited and time spent on each page
• Referral sources
• Device information

3.4 Communication Data

• Email correspondence
• Inquiries and requests
• Feedback and testimonials

4. Purpose of Processing

We process your personal data for the following purposes:

• To administer and manage your course enrollment and participation
• To provide language instruction and educational services
• To assess your language proficiency and track your progress
• To communicate with you about course schedules, events, and updates
• To issue certificates of completion or achievement
• To process payments and maintain financial records
• To improve our courses and services based on student feedback
• To respond to your inquiries and provide customer support
• To comply with legal obligations
• With your explicit consent, to send you marketing communications about our courses and events

5. Legal Basis for Processing

We process your personal data on the following legal grounds:

• Contract Performance: Processing is necessary for the performance of our contract with you to provide language courses and related services.
• Legitimate Interests: Processing is necessary for our legitimate interests in operating our language school, improving our services, and promoting our business, provided these interests are not overridden by your rights and freedoms.
• Legal Compliance: Processing is necessary to comply with our legal obligations, such as tax laws and educational regulations.
• Consent: For certain types of processing, particularly marketing communications, we rely on your explicit consent.

6. Data Sharing and Disclosure

We may share your personal data with the following categories of recipients:

• Staff and Teachers: Our authorized staff and teachers who need access to your data to provide language instruction and administrative services.
• Service Providers: Third-party service providers who help us operate our business, such as payment processors, email service providers, and IT support services.
• Certification Bodies: With your consent, we may share your data with French language certification organizations (e.g., for DELF/DALF exams).
• Legal Authorities: We may disclose your data to comply with a legal obligation, such as a court order or regulatory requirement.

We require all third parties to respect the security of your personal data and to treat it in accordance with the law. We do not allow our third-party service providers to use your personal data for their own purposes and only permit them to process your personal data for specified purposes and in accordance with our instructions.

7. Data Retention

We will retain your personal data only for as long as necessary to fulfill the purposes for which we collected it, including for the purposes of satisfying any legal, accounting, or reporting requirements.

Different retention periods apply to different types of data:

• Registration and enrollment data: Retained for 5 years after your last course completion
• Course performance data: Retained for 5 years after your last course completion
• Payment information: Retained for 7 years for accounting and tax purposes
• Communication data: Retained for 2 years after your last interaction with us

After the retention period expires, your personal data will be securely deleted or anonymized.

8. Your Rights as a Data Subject

Under data protection laws, you have the following rights regarding your personal data:

• Right to Access: You have the right to request a copy of the personal data we hold about you.
• Right to Rectification: You have the right to request that we correct any inaccurate or incomplete personal data we hold about you.
• Right to Erasure: In certain circumstances, you have the right to request that we delete your personal data.
• Right to Restrict Processing: In certain circumstances, you have the right to request that we restrict the processing of your personal data.
• Right to Data Portability: In certain circumstances, you have the right to request that we transfer your personal data to another party.
• Right to Object: You have the right to object to processing of your personal data that is based on our legitimate interests or for direct marketing purposes.
• Right to Withdraw Consent: Where we rely on your consent to process your personal data, you have the right to withdraw your consent at any time.

To exercise any of these rights, please contact us using the information provided in Section 12 of this Agreement.

9. Data Security

We have implemented appropriate security measures to protect your personal data from accidental loss, unauthorized access, alteration, or disclosure. These measures include:

• Encryption of sensitive data
• Secure storage systems
• Password protection and access controls
• Regular security assessments
• Staff training on data protection

We limit access to your personal data to those employees, agents, contractors, and other third parties who have a business need to know. They will only process your personal data on our instructions, and they are subject to a duty of confidentiality.

We have procedures in place to deal with any suspected personal data breach and will notify you and any applicable regulator of a breach where we are legally required to do so.

10. Data Transfers

We primarily store and process your personal data within Azerbaijan. However, some of our service providers may be based outside of Azerbaijan, which may involve the transfer of your data to other countries.

Whenever we transfer your personal data out of Azerbaijan, we ensure a similar degree of protection is afforded to it by ensuring at least one of the following safeguards is implemented:

• We will only transfer your personal data to countries that have been deemed to provide an adequate level of protection for personal data.
• Where we use certain service providers, we may use specific contracts approved for use in Azerbaijan which give personal data the same protection it has in Azerbaijan.

11. Changes to This Agreement

We may update this Data Processing Agreement from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any material changes by posting the updated Agreement on our website and indicating the date of the latest revision. We encourage you to review this Agreement periodically to stay informed about our data processing practices.

12. Contact Us

If you have any questions about this Data Processing Agreement, please contact us at:

13. Consent

By checking the data processing consent box during registration or when submitting your information to us, you acknowledge that you have read and understood this Data Processing Agreement and consent to the collection, processing, and storage of your personal data as described in this Agreement.